Dear Herman,

I am writing to express my utmost satisfaction with the excellent service provided by ETN. In my role as the Chief Operating Officer at Astro Radio, we have had the pleasure of working with ETN for more than a decade.

From the outset, ETN has consistently demonstrated a commitment to excellence in every aspect of its business. Their eagerness to deliver and their dedication to customer satisfaction have set them apart as a reliable and valuable partner.

One of the key strengths of ETN is its ability to deliver high-quality service consistently. It is not easy understanding, designing and executing a large-scale corporate incentive program and ETN has consistently exceeded our expectations. Their attention to quality control and commitment to delivering flawlessly have greatly contributed to the success of our programs.

In addition to the exceptional service, the level of customer service we have received from ETN has been outstanding. Their team is open, professional, and always willing to go the extra mile to ensure our needs are met. Whether it’s addressing concerns, providing timely updates, or offering innovative solutions, ETN has proven to be a partner we can rely on.

Furthermore, the flexibility and adaptability displayed by ETN have been crucial in navigating the challenges when carrying out incentive trips of this scale. They have shown a willingness to collaborate and customize solutions to meet our unique requirements, constantly looking to deliver above and beyond our expectations.

I wholeheartedly recommend ETN to any organization seeking a reliable and trusted partner. Their commitment to excellence, coupled with their exceptional service, makes them an invaluable asset to any business relationship.  This is why we have been consistently working with ETN for so many years.

I am confident that ETN will continue to provide outstanding service and contribute positively to many more any business relationships.


Mark Heng Aik Leong
Chief Operating Officer
Astro Radio Sdn Bhd

by Mark Heng